The Gap We Fill
La Industria Services is the strategic backbone for owners who command the floor, the kitchen, and the business. We provide multi-unit operators with an elite second set of eyes already fluent in Toast and other POS services. We operate as an extension of your leadership, not a vendor on retainer.
If you have ever wished you had a Director of Operations on call, or a maintenance partner who shows up on a calendar instead of an emergency, that is the gap we fill.
A fractional operator on call
Maintenance that runs on a calendar
Why La Industria can do all of this
Peer-to-peer, high-level operational support that streams from your mission, not ours.
Preventive work scheduled in advance, repair work handled by people who have already diagnosed it.
Every service on this page is run by someone who does the same work, full time, for a four-unit restaurant group.
Decision-making support rooted in your business vision
Memos, guidelines, and policy aligned with current California law
Engineering-level diagnostics on most restaurant equipment
10+ years inside high-volume restaurants
Toast expertise end to end, POS, Marketing, and Payroll
Educated, honest opinions on equipment before you replace it
5+ years as Director of Operations for a four-location, family-owned company in San Diego
Review responses across Yelp, Google Business Profile, and other platforms
Repairs upon agreement, ovens, dishwashers, A/C units, hood systems, electrical
5+ years of marketing experience, UCSD background
Expert-level Toast POS and Toast Payroll user
Light bookkeeping support
Non-binding HR consultation grounded in California compliance research
Full kitchen detailing and deep cleaning
Author of employee handbooks, policy memos, and compliance frameworks built around current California law
Front of house and unit detailing
General remote office support, the work that always falls off the owner's plate
Power washing
Hands-on with workers comp case management, I-9 readiness, and performance improvement plans
Walk-in cooler and freezer cleaning
Ice maker cleaning and rotation
Active AI agent builder, the same systems we use internally are available to clients
Light maintenance, from parts swaps to interior paint touch-ups
Outsourced through trusted vendors at a discounted rate when needed, managed by us so you only have one point of contact.
If it lives inside your four walls and needs to keep working, we either fix it or know the right person to bring in.
You are not hiring a consultant who studied the work. You are hiring the person doing it.
Case Notes
Internal memos and operational reports from the field.
Labor Percent, finally visible
Pulled 22 weeks of Toast Weekly Performance Summary emails for one location, charted Net Sales against Hourly Labor Percent for Wednesday and Thursday, and isolated a single mid-April week where Wednesday labor hit 51.7 percent on $1,597 in sales. Thursday consistently outperformed Wednesday on labor in 16 of 20 non-holiday weeks. The chart now feeds the weekly manager review.
SANDIEGO
From smoke in the dining room to a real diagnosis
A La Jolla kitchen started spilling smoke into the dining room after years of hood and blower modifications. Walked the problem back to a makeup-air imbalance, exhaust CFM had been quietly reduced over years of repairs while makeup air stayed constant. Documented the rebalancing plan and the inspection checklist before the next vendor visit.
SANDIEGO
SB 54, ahead of the deadline
Mapped California Extended Producer Responsibility requirements against actual packaging inventory before the June 1 producer-registration deadline. Identified take-out bags as the only potentially in-scope item, confirmed the small-producer exemption pathway, and opened the verification conversation with the LA-based distributor.
SANDIEGO